Terms of Sale

Terms and conditions of sale

Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use www.weimeimobile.com (hereafter “WEIMEI ONLINE STORE). The below terms and conditions (“the Conditions”) and the Terms of Use apply to your use of WEIMEI ONLINE STORE and to any purchases you make through WEIMEI ONLINE STORE.

In the event of any conflict between the Terms of Use and these Conditions, the latter shall prevail. These Conditions and the Terms of Use apply between you and WEIMEI MOBILE, S.L., (“WEIMEI”), who is registered to the office in Calle Laguna del Marquesado, Nave 26K, 28021 Madrid (Madrid), with the trade register of Madrid, Volume 33.564, Page 73, Section 8, Sheet M-604115, Inscription 1, with CIF No. B87291084.


Details of the products available for purchase (including their price) are set out on the WEIMEI ONLINE STORE. WEIMEI takes all reasonable care to ensure that all details, descriptions and prices of products appearing on the WEIMEI ONLINE STORE are correct at the time when the relevant information is placed onto the WEIMEI ONLINE STORE. Although every effort is made to keep the WEIMEI ONLINE STORE as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.


All prices in the WEIMEI ONLINE STORE are inclusive of VAT and any other import duties that may arise. However, transportation costs will always be shown separately and in your final order price.


WEIMEI will keep the units in stock from the WEIMEI ONLINE STORE updated with the units available in our warehouses. Under any circumstances, WEIMEI will intentionally put in sale more units than the ones in stock.


Delivery dates which might be specified in the Order, the Order Confirmation, or in any other communication from WEIMEI (whether oral or in writing) are estimates only. WEIMEI shall not be liable for any failure to ship complete orders or for any shipment delay.


All invoiced sums shall be paid in full in the currency of the invoice without deduction or set off (statutory or otherwise) and in cleared funds. You will be able to make payments with your credit or debit cards and PayPal.

We have gone to great lengths to make your shopping experience safe and secure. You can use your credit/debit card without any worries; all data are sent through encrypted channels to the bank. We don’t store any information in our severs.

The warranty

You can read all about the WEIMEI warranty in the following link.

Return Policy

WEIMEI’s products maintain the highest standard and each phone and its accessories are carefully made. But, if the buyer has a reason not to be satisfied with the product he bought, he has the option of requesting a return during the first 15 natural days of purchase. WEIMEI reserves the right to refuse a returns after the initial 15 days period.

In the case the buyer wants a return, he or she is required to send the product back to WEIMEI along with all documentation and accessories that he received. Please, don’t send any additional add-ons, like screen protectors, memory cards or SIM cards. Please keep in mind that you are the only person responsible for all personal information stored in your device. WEIMEI recommends to back up your data; erase all sensitive and personal data before returning the product to us.

WEIMEI reserves the right to refuse a refund when the product returned to us has been damaged. In each case, we will carefully check the product and verify the fault. If we detect any physical damage caused by neglect, tampering, misuse, incorrect adjustment and installation or normal wear and tear, we reserve the right to refuse the refund. Additionally, if price fluctuations are the only reason for return of the product, WEIMEI reserves the right to refuse the refund.

The product must be in ‘as new’ state and, desirably, with the original sealed packaging untouched. Accessories must also be sealed in their original packaging. Upon receiving the product and approving your request, WEIMEI will provide you with a full refund, diminished by shipping and handling fees involved in the return process.


All claims against the Warranty can be processed in your user panel are. You must register or login into your account to do this.

Privacy Policy

In compliance with the Organic Law 15 /1999 of December 13th, of Protection of Personal Data, WEIMEI MOBILE, S.L. (hereafter "WEIMEI") informs the User that the personal data provided will only be treated by WEIMEI and, when appropriate, incorporated into WEIMEI files in order to respond to Users inquiries, suggestions, questions and quote requests.

The mere use of the Web attributes the condition of User and implies the acceptance of all conditions contained in this Privacy Policy.

User data will be kept confidential and will not be disclosed to third parties.

In order to expedite service, the Web identifies each User, by the use of "cookies". "Cookies" are data blocks that certain websites send to a computer’s hard drive when connected, in order to identify it. Being such data stored on the hard drive of the User's computer.

The User can configure its browser to either install on its computer´s hard drive as a "cookie" or to reject all or some of them. In the latter case, it will not be possible to guarantee the correct functioning of the services of the Web. JOMA uses "cookies" for various purposes among which are to ensure a faster and more personalized service.

If a User provides JOMA data of third parties, such User under its own responsibility must inform any affected of the provisions of the legal texts of the Web, and is responsible for obtaining the consent of the affected before sending the data to JOMA. Anyone who is affected may exercise its rights of access, rectification, cancellation and opposition by sending an email to support@weimeimobile.com.

In accordance with the regulating rules of personal data protection and services of the information society, I hereby accept that my e-mail address will become part of a responsibility file from WEIMEI and to be treated with promotional and advertising aims.

And I declare to be informed that I may be against the indicated treatment, or to revoke the previous given consent, by your voluntary notification to WEIMEI in the following e-mail address: support@weimeimobile.com or to exercise rights of access, rectification and cancelation over my data, sending a written letter with copy of my national identity card addressed to WEIMEI by email to support@weimeimobile.com, indicating in subject the right you desire to exercise.